![]() Both the original laptop and the one I'm using for recovery are running Windows 7. The old drive to recover info from is a Western Digital 500G/7200rpm SATA drive if that is relavent. I'm thinking that I've purchased the wrong device for the job (or that my old drive is damaged). Thermaltake ST0014U-C BlacX Duet 2.5'/3.5' SATA I/II/III USB 3.0 External Hard Drive Enclosure Docking Station Components Other. The Windows "initialize" dialog gives me the option to pick between "MBR" and "GPT" partitioning, which sounds like a good way to destroy the data on the drive. Under Computer->manage->storage I see the drive is there, and there's an option to "initialize" the drive. However, no drive letter shows up in 'Computer'. I bought a thermaltake blacX enclosure, intending to use this to both use to retrieve the drive data with, and then later use as external storage.įollowing the instructions (insert cables, insert drive power on) goes fine, and Windows 7 on another laptop installs the device driver software. I've followed the dell troubleshooting guide which suggested reseating the memory modules and the hard drives, but that didn't help.īefore trying to have the laptop serviced, I wanted to get some data off off the hard drive. Both computers are running Windows 10, but Ive used it with 10 before with no problems. Tried it today on two separate computers (even different ports on both), and neither will even recognize it. laptop auto-turns-off within about 10 seconds of pressing the power button (with power buttons lighted temporarily and no display with or without external monitor). I have a Thermaltake BlacX N0028USU dock that Ive used for several years to backup a few different computers, and its always worked great. ![]()
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